Ilaria Mendes

Ilaria Mendes has several years of experience in a demanding, customer-focused service environment, where she developed a strong understanding of individual client needs, confidential support, and professional communication. In 2026, she completed her Commercial Business Diploma (kv edupool), further strengthening her administrative and business expertise.

As Service Desk Manager at Fineva, Ilaria serves as the primary point of contact for clients, vendors, and employees, coordinating internal requests and supporting daily operations. Her customer-focused mindset, reliability, quick comprehension, and positive attitude contribute to exceptional service and efficient workflows. She is currently pursuing further education in real estate administration to expand her expertise and support Fineva’s growing real estate services.